Our Executive PA Certificate Course forms part of the Level 4 IEAA qualification. The course has been expertly designed to provide the skillset required to be a successful Executive PA in modern and fast paced environment. The course is suitable for Executive PA in a wide range of industry.

Course Format

The Executive PA Course is aimed at delegates looking to build their Executive level assistant skills.  This is a three day intensive workshop that is delivered by an experienced Executive PA/EA trainer. We only use trainers with extensive experience training top Executive PAs and EAs from top organisations across the globe.

The course aims to enhance skills of PAs and develop the managerial skills required to function in higher level Executive PA Jobs. The course covers a broad range of managerial and executive level skills, as well as high level technical skills.

The IEAA offers this course in an interactive Virtual Classroom environment. Our virtual courses are 100% interactive, enabling you to talk interactively with your tutor and all of the other students. The course will be a mix of theory and practical sessions with real life examples. The course will also contain an “on the job” task simulation which will help maximise the attendees learning experience.

Course Content

Job Experience

> Transitioning from PA to Executive PA or EA
> Business letter writing for Exec PA’s
> Document presentation and proofreading
> Taking lead role in meetings
> Minute taking tips
> Typing enhancement (optional)


> Confidence building to deal with executive level environments
> Synchronising your role with that of your executive
> Setting priorities, managing your role & career to meet your executive’s needs
> Delegating, multi-tasking, taking initiative

Executive Skills

> Introduction to management theories
> Different styles of management
> Building an effective relationship with your executive/s
> Providing effective support

Communication skills

> Improving communication skills
> Improving verbal and non-verbal communication
> Different questioning styles
> How to ask the right questions
> Tackling office politics

Business Skills

> The role of social media in the modern executive arena
> Overview of project management and event management for EA’s
> Internal & external communicating & negotiating,
> Communicating for win-win solutions
> EA interaction with Human Resources
> Developing company wide relations within your organisation
> Developing relationships with external stakeholders
> Understanding other people at work
> Understanding how to handle stakeholders
> Importance of stakeholders to your role
> Passive vs aggressive vs assertive communication
> When and how to say “no” if necessary

The future

> Take control of your career
> Career planning and advancing your career
> Building your map to the future.

Dates & Duration

This course is held in a live virtual classroom environment, over the period of three days. The course has a virtual whiteboard, chat box and audio visual to aid learners and enhance learner experience.

Course Benefits

  • Successful completion of this course will lead to IEAA Certification
  • Your certification will build your CV and career profile
  • We have trained Executive PAs from around the world
  • Our courses and certificates are internationally recognised
  • Gain the skills, confidence and qualifications to succeed as an Executive PA