Description

Our Virtual PA course aims to provide PA’s and Secretaries with the most up to date practices and practical skills needed to carry out their roles in a modern office environment. This course will help bring attendees up to speed with the best practices, techniques and approaches in the industry when dealing with a variety of tasks and issues, giving them the confidence and reaffirmation to excel in their role.

Course Format

Our courses are held online in a live virtual classroom environment. Courses are interactive and delivered by an experienced tutor who will cover the theoretical modules of the course with practical sessions catered to PA’s and Secretaries. The course will also contain an “on the job” task simulation which will help maximise the attendees learning experience.

Course Content

  • Job functions of a PA & Secretary
  • Diary & Schedule Management
  • Business Writing
  • Communication skills
  • CV & Career Development
  • Writing professional emails & memos
  • Telephone skills
  • Arranging hotel & travel
  • Filing systems
  • Time management
  • Invoicing
  • Petty cash
  • Client care
  • Customer complaint handling
  • Work & task planning
  • Presentations & presenting
  • Reading & Proofreading skills
  • Confidence building techniques
  • Listing & audio skills
  • Typing & touch typing skills
  • Organising meetings

Dates & Duration

This course is held in a live virtual classroom environment, over the period of five days or equivalent part-time study plus assignments totalling five hours.

Virtual PA Course

This course can be taken on a full-time, part-time or intensive schedule, on the evenings or on Saturdays.

Course Benefits

This course is CPD accredited and recognised internationally, upon competition of the course attendees will be given CPD accreditation and relevant reference of course completion by executive assistants.