There are two reasons why professional receptionist jobs in are becoming increasingly popular among business owners. First and foremost, people tend to judge their customer experience based on the welcoming process. The moment someone walks into a company, they expect proper treatment and professional help to guide them through and connect them with the right individuals. Second, a business owner need to rely on the qualities and skills of their receptionists, due to the increased number of duties they might have.
What is the difference between a professional receptionist and a receptionist?
In career terms, there is not that big of a difference between a professional receptionist and a receptionist. In fact, they are pretty much one and the same position. Nevertheless, there is a growing gap between the two definitions due to cultural changes within the global industry. Due to the increasing number of available positions, including temp jobs, a receptionist might be regarded as a hospitality staff with little to no prior experience. Yet, in higher ranking places, a receptionist might serve as a highly trained staff that is responsible for welcoming, organization, clerical work, scheduling and much more. That’s why, to emphasise on the needed experts, recruiters are starting to use the term ‘professional” more and more. In fact, you shouldn’t be surprised to find out that there are multiple professional receptionist jobs in London available at almost any given time.
What does a professional receptionist do?
Among the numerous duties that a professional receptionist might have are to welcome new visitors and deal with potential inquiries, maintaining employee and department directories, keeping track of team communication and scheduling, monit
oring logbooks, issuing visitor badges and much more. Here is just a glimpse of what the job position ensues in terms of duties.
- Responsible for the welcoming process of visitors
- Keeping log books and tracking visitors
- Scheduling visitors and responding to inquiries
- Telecommunications and online communications
- Performing Clerical Duties when needed
- Keeping Track of Team Communication
- And more…
The need for Highly Trained Staff
The increase in job positions and the use of the term is used to signify the need for highly trained staff. Companies often find themselves hiring people that are simply not able to handle the position of a receptionist. Plus, the lucrative remuneration that comes with some high level receptionist jobs end up saturated with applications, for the most part, due to the aforementioned cultural definition of the job position receptionist. That’s why highly trained staff that companies actually seek is becoming the norm.
How to Gain a Competitive Edge
If you are searching for professional receptionist jobs in London, one of the best ways to stand out to your employers is via an accreditated course. Such a course will help you not only get better familiar with what a professional receptionist is, but it will also give you the proper accreditation and certification. Even if you have no prior experience as a receptionist, attending such a course will help you learn the intricacies that make up the profession.