What is a Receptionist Job like? Firstly, there are many types of receptionists. We have hotel receptionists and of course corporate receptionists. We are going to focus on the Corporate Receptionist. This is because many higher-paid administrative professionals will start out with a Receptionist Job in a corporate environment. There are two reasons why corporate receptionist jobs are becoming increasingly popular among business owners.
Corporate Receptionist Jobs
They are the face of the organisation. This means that people often judge their opinions of companies based on their first impression. When someone walks into a company, they expect efficient and friendly treatment. Companies rely on the interpersonal qualities and on the job skills of their receptionists, to deliver the reception that visitors demand.
What does a Corporate Receptionist do?
There are numerous duties that a corporate receptionist might have included in their jobs, as you can see above. They will need to deal with:
- Visitors and handle their inquiries
- Maintain employee and department directories
- Keep track of the visitor’s log
- Issue Visitor badge
- Keep track of any Health and Safety issues
- Deal with complaints
- Keep track of team communication
- Look after schedules and maintain meeting rooms
- Monitor logbooks
- Telecommunications and online communications
- Performing Clerical Duties when needed
- Keeping Track of Team Communication
This is a glimpse of the daily tasks of a receptionist, but the role can vary at different companies.
Key skills of a Receptionist:
- Communication Skills
- Fast learner
- Team working
- Client Care
- Taking the initiative
- Professional Image
- Conflict Management
- Organisational Skills
- Planning Skills
- Microsoft Office Skills
How to Get a Receptionist Job
Candidates who would like to get a receptionist job should consider that an accredited course. Courses should aim to cover the main skills listed above and give a recognised certification. This means anyone with no prior experience will benefit from completing a course. This is because the knowledge gained develops the confidence that you will be able to work in this new career.