It is hard to find a successful company in this day and age without a solid admin team running things behind the scenes. Your admin team is the heart of your business, and you need to ensure you have the right people onboard if you plan on succeeding.
The fact of the matter is that every successful business heavily relies on its administrative professionals. When it comes to administrative jobs, there are some qualities and skills expected of you before most companies can hire you. We intend to share with you some of the key skills required for most administration job roles. So, brace yourself, here are the skills required for most administrative job roles in modern companies.
Skills in Technology
An administrative assistant is expected to know about office software programs such as spreadsheets, graphics presentation programs, and word processing. They are responsible for sending emails and making use of the web to research as they employ the best skills to complete their job. The assistant is expected to help their bosses with creating and formatting presentations, manuals reports, website content, admin publications as well as newsletters. For the admin assistant to be able to handle all these responsibilities, technology skills are a must to have.
Good Communication Skills
Most of the time, the administrative assistant is the first contact person of the company. They are required to have excellent communication skills as they handle different types of people throughout the day. They are also depended on to exchange information about the business and its operations correctly. The admin assistant is also responsible for delegating tasks that need to be completed by other departments for efficient administrative operations. With proper communication skills, they can communicate the responsibilities effectively to the designated teams in the office.
Great Organizational Skills
An administrative assistant should be able to multi-task. Your work is geared towards ensuring everything needed by the boss is ready and within reach at all times. Thus, you should be able to create and manage a filing system, organise calls while at the same time coordinating paperwork around the office.
Good Writing Skills
A qualified admin assistant should possess skills in standard written and business English. Excellent written English goes a long way to improve the assistant’s written correspondence and also makes them qualified to proofread their boss’s reports and written documents before dispatch.
Effective Time Management Skills
To be an efficient administrative assistant, you are expected to master the art of personal time management, not just for yourself, but more importantly for your boss. You must know how to make use of electronic calendars in emails. Indeed, this makes it possible for you to set meetings, request attendance, and coordinate responses.
An administrative assistant ought to possess excellent management skills. Yes, this is because they are responsible for organising workflow around the office. There are times when the administrative assistant is required to manage clerical personnel while at the same time handling requests from other departments. So, you should be equipped to juggle everything together.
Great Problem Solving Skills
A good admin assistant should be able to handle the boss’s schedule and adjust it as changes are made. You should also be able to troubleshoot problems and settle conflicts in the office. Furthermore, you should be able to work with vendors to make sure that orders are ready in time and are delivered as requested. As a good admin assistant, you should be able to think on your feet as matters can arise at any given time.
So, in conclusion
These are some of the skills required if you intend on becoming a competent administrative assistant. Of course, there are courses you can enrol to prepare you for the journey ahead. Also, having a background in administrative roles can go a long way in boosting your CV. Start your administrative voyage today!