Here are some FAQs but if you have other queries, please contact us and our team can guide you in the correct direction.

What are the fees for taking your courses and diplomas?

Full details of the fees can be found on the training page, where you can buy courses directly from us, or on training providers’ pages.

Do I have to pay exam fees and membership fees?

When you sign up for training courses directly on our website or through our training providers, all of your membership fees and exam fees will be included within the fees. 

Resits for failed assessments are not included and the provider will only include one year’s membership, beyond one year you will need to pay your membership fees.

Can I start the qualification at Level 4?

Yes. Many people with qualification or work experience that demonstrate they already have Level 3 skills, can apply for exemptions and commence the qualification at Level 4. Anyone with doubts about the best level, should contact either ourselves of one of our training providers.

Where can I study IEAA qualifications?

IEAA qualification are delivered by our accredited training providers. We have providers delivering courses in several cities across the world. We also have providers delivering courses in Virtual Classroom formats.

What qualification do I get?

Successfully passing any of our Certificate Courses or Diplomas will lead to the IEAA issuing an official qualification. You can verify the training and qualification, by going to our Qualification page.

I am undecided which career suits me best?

Please look at our career guides and qualifications page. This will give you explanations of each job title our qualifications relate to. If you do not have the experience to target one of the Level 4/5 careers, you can target a low level career and pursue promotions in the near future. 

Do I have to start at Level 2?

No. Most learners will start at Level 3. Level 2 qualifications are designed for people with limited underlying administrative or transferrable skills. The Level 2 qualification is ideal for targeting specific jobs. You can opt for Junior Administration roles or Professional Receptionist careers.


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