Description

The Executive PA Diploma is the complete Level 4 qualification of the IEAA. It is designed to ensure that the learner gets the fill mix of skills to be a successful Executive PA in a modern working environment. It combines the PA Certificate Course with a Microsoft Office Diploma for a PA. The training content is suitable for all industries and international.

The Course aims to provide Executive PAs the comprehensive understanding of the skills, practices and knowledge base needed for the job market. As with all our qualifications, you have the ability to opt to advance your training and career to Level 5 – Executive Assistant.

This Diploma builds confidence and deep understanding of the latest practices, tools, techniques and approaches in the PA industry.

Course Format

Our courses are held online in a live virtual classroom environment. The Advanced Microsoft Office Diploma for an Executive PA is delivered online via an interactive learning system. Courses are interactive and delivered by an experienced tutor who will cover the theoretical modules of the course with practical sessions catered to PAs. The course will also contain an “on the job” task simulation which will help maximise the attendees learning experience.

Course Content

The Diploma includes 3 Modules – Executive PA Certificate Course, PA Certificate Course and Advanced Microsoft Office Diploma for an Executive PA.

Executive PA Certificate Course – Level 4

 

PA Certificate Course  – Level 3

  • Minute Taking Training
  • Organising Meetings
  • Diary Management using Outlook
  • Email Management using Outlook
  • Introduction to organising Events
  • Time Management and Prioritisation to synchronise with the role of a manager.
  • Client Care Skills for a range of Stakeholders
  • Career functions of a PA/Secretary and career progression
  • Business  Writing and Communication skills
  • Composing E-mails
  • Effective Business Communication
  • Creating more visual communication using PowerPoint
  • Problem Solving and being proactive in your role
  • Telephone skills, Client Care, Acting as a point of contact
  • Making Travel/Hotel Arrangements
  • Office Archiving and filing Systems
  • Time Management systems and prioritisation matrix.
  • Planning apps and systems to assist
  • Invoicing/Expenses claims
  • Introduction to Digital Communications
  • Complaint Handling
  • Work Planning for yourself and your manager
  • Networking skills
  • Health and Safety at work
  • Data Management and Data Protection
  • Sensitive and Confidential information
  • E-mail and Document Presentation and proofreading
  • Touch Typing Training

Advanced Microsoft Office Diploma for an Executive PA

You must choose three programmes from the main Microsoft Office Programmes:

  • Excel
  • Outlook
  • PowerPoint
  • Word
  • Access

You must achieve Advanced Level in these areas. Additionally we have training in a range of systems and Apps which are to be completed including:

  • Office365
  • Planner
  • Teams
  • SharePoint

Exemptions

If you are an experienced PA or Executive PA and you feel that you already possess skills or work experience, you can apply for exemptions from the Level 3 PA Certificate Course. You can opt to either:

  • Submit your CV for clarification of your experience
  • Take the Level 3 Assessment

Your fees are significantly reduced taking this option, please contact us for details: info@executive-assistants.org

Dates & Duration

This Executive PA Certificate Course is held in a live virtual classroom environment. We have three formats for timing:

  • Over the period of three days full-time
  • Part-time blended learning on flexible hours basis

This PA Certificate Course is held in a live virtual classroom environment. We have three formats for timing:

  • Over the period of five days full-time, intensive study
  • Part-time study on five consecutive Saturday
  • Part-time blended learning on flexible hours basis

The Advanced Microsoft Office Diploma for an Executive PA is delivered online and can be taken on a flexible basis. The learning system is provided to us by a Microsoft Academy and it is an interactive learning system that will instruct you, provide exercises and correct your work. You will need to complete this part of the Diploma within 3 months.

Course Benefits

  • IEAA accredited and recognised internationally
  • Upon competition of the course attendees will be given IEAA Executive PA Diploma at Level 4
  • Gain the skills, knowledge and confidence to be a successful Executive PA
  • Build your CV and career options